HOW TO GRANT US LOGIN ACCESS?

Salesforce Classic

  1. Choose one of the following:
    • Navigate to Setup –> My Personal Information –> Grant Login Access
    • Navigate to Your Name –> My Settings –> Personal –> Grant Account Login Access
  2. Use the Access Duration picklist to set the number of days to allow Login Access.
  3. Click Save.

Lightning Experience User Interface

  1. Click on the logged-in user’s avatar on the top right-hand side of the screen and choose Settings.
  2. Click on Grant Account Login Access.
  3. Use the Access Duration picklist to set the number of days to allow Login Access.
  4. Click Save.